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Job Description: Under direction of the OTS team, run queries to audit ~63 products (primarily products with >700 members or >50 members but with high defect counts).  Analyze claims/defect details and compare results against Product configuration to determine: 1) Does root cause for the defect lie in the product configuration? 2) What configuration changes are needed to resolve defect, or 3) Is the defect the result of functionality not supported by Facets? Candidates will have a minimum of 5 years’ experience with end-to-end Facets functionality and with the Facets Data Model (version 4.71 preferred). Candidates must be onsite for one week of ramp-up and training; remaining effort may be done remotely pending CF approval once onsite training is complete.